Your datastays yours.

Heavyweight XV is a South African apparel atelier and online store. In this policy, "Heavyweight XV", "we", "us", and "our" refer to Heavyweight XV and HeavyweightXV.co.za.

Responsible party: HeavyweightXV — Sole Proprietor | Physical address: Noordweg 7, De Aar, NC, 7000 | Postal address: same as physical | Email: info.volmoed@gmail.com | Tel: +27 064 977 4877 | Domain: HeavyweightXV.co.za.

This policy explains what personal information we collect when you browse our store, create an account, place an order, contact us, or join our drop club.

We only ask for information that helps us run the store, make your experience better, or fulfil an order. This can include:

Your information helps us keep the Heavyweight XV experience considered from first click to final delivery. We use it to:

We do not sell your personal information. We share the minimum information needed with trusted partners who help us operate, including Stripe (payments), Courier Guy or the cheapest courier at the time of order (delivery), hosting/security, and platforms for email and analytics.

We use Google and Meta analytics, and Stripe processes payments outside South Africa in some cases. Where that happens, we take reasonable steps to require appropriate confidentiality and security protections.

We use necessary cookies to keep the website working, remember preferences, protect accounts, and support the checkout flow. We may also use privacy-conscious analytics to understand how the store is used and where we can improve it.

You can control cookies through your browser settings. Some parts of the store may not work as intended if essential cookies are disabled.

Subject to applicable law, you can ask what personal information we hold about you, request a correction, ask us to delete or restrict certain processing, object to direct marketing, or withdraw consent where processing is based on consent.

To make a request, email hello@heavyweightxv.co.za. We may need to verify your identity before completing the request. You can also contact the Information Regulator of South Africa if you believe your concern has not been resolved.

We use reasonable technical and organisational safeguards to protect personal information. No online service can promise absolute security, but we continuously review the way information is stored and accessed.

We keep information for as long as the law requires and otherwise only as long as needed to provide the service, resolve disputes or enforce agreements. You may request deletion and we will delete where the law allows.

Questions about this policy or the way we handle your information can be sent to hello@heavyweightxv.co.za. We may update this policy when our services, technology, or legal obligations change. The latest version will always appear on this page.

Information Officer (POPIA): no separate officer has been appointed — please contact the business directly at info.volmoed@gmail.com / +27 064 977 4877. You may also contact the Information Regulator if you feel your request was not handled fairly.

Retention: we keep order and invoice data as long as South African tax and consumer law requires, and other data only as long as needed. We will delete on your request where the law allows.

Children: the store is for persons 18 years and older. We do not knowingly collect data from children under 18.